Task Standard Work

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This is a simple tool that we used initially for the purpose of documenting sustaining the processes we had setup. It can also be used for aligning   processes to the top level strategy of the company.

Most organizations will have following basic processes:

  • Operations
  • Supply
  • Management
  • Customer Relation
  • Product Development

These are any processes which have to be done routinely to sustain the business.They may each have several tasks done by different people. For example :

Process : Operations

Tasks :

  • Shipping
  • Production Planing
  • Maintenance

The purpose of the Task Standard work is to standardize the various routine routine tasks required to sustain the processes which run the business

Here is an example showing the TASK STANDARD WORK of the SHIPPING Task:

These actions on the Task standard work will be transferred to each persons Leader Standard Work. Thus any changes made to sustain a task can be integrated each persons day to day work. This also provides the work content of each task and if you have total work content of all the processes recorded then it will help you identify minimum number people required to sustain the organisation.

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Socratic Method

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so-called wise men thought themselves wise and yet were not, he himself knew he was not wise at all which, paradoxically, made him the wiser one since he was the only person aware of his own ignorance…. -about Socrates on Wikipedia

Paradoxes of Socrates have always intrigued me. Though I have not not read his work through  words of Plato I have come to appreciate the socratic method that we often use to find the root cause.

I always wondered how and why people behave and do the things they do….. one might think the answer is very complicated  and you need to very intelligent person to find it or there is no answer at all. But now it feels like the answer is so simple that we totally ignore it. The only reason we cannot explain everything is that we don’t know all the facts. Once the facts are placed in front of us the answer will be clear to us.If we use the  Socratic approach , start by being completely ignorant about the topic of concern, eliminate the influence of assumptions and opinions which may divert us from truth.

One must always ask the most basic question ….. ” why? ” till we are convinced that we have finally found the true answer which is often buried in the details.

Application of this philosophy are plenty, the “5 Why ” often used in Lean Methodology is an good example. It is the foundation of most detective work too. But the most important is  you can use it in your day-to-day life and understand why things are happening the way they are…. helping you to be aware rather than just exist!

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