Leader Standard Work
After almost a year after writing the job descriptions we realised it was not sufficient to manage process as our shop floor evolved with lean implementation. It just did not provide the information of what needs to be done and when on day to day basis. Effectiveness at a particular job was more dependant on that person and his qualities. Also there was no link between changing processes on the floor and what we need to change in our own schedule to ensure the sustainability of the lean systems.
After reading about Leader Standard Work (Creating Lean Culture ) thought this would definitely be worth a try.
Now how do we implement this? first thing to do was to record what we actually do on everyday hour by hour and identify Daily, Weekly , Monthly, Quarterly tasks. We decided to record our tasks for one week and then meet to check how we can setup our standard work. Everything was smooth till we met, that is when I realised that the way I collected was not very efficient to use. It was not a mojor isssue had to manually write the standard work for everyone and then verify from evryone that is what they intended to do. I would suggest to use a template of Leader Standard work which best suits your process. Distribute a blank template to all the people to collect the data and develop the Standard Work. I am providing an example just to give you an idea of what can be used.
This is just the first phase of implementation where with two goals :
1. Identifying what we are doing right now
2. Getting our team acquainted with the process of developing and using leader standard work
Second phase would be to identify what needs to be done to sustain what we have accomplished and incorporate that in to our Standard work.
The second phase have accomplished by using TASK STANDARD WORK
Great to see someone interested in Std Work beyond the basic understanding. What are your views about what the “value add” is of having leader std work and to detail it to the level of task std work?
John
thanks for your comment. There is no value in following the standard work to level of details like task standard work only because you can do it. There value when it evolves from a need to solve some problem. In our case these tools evolved one problem after another. at first it was sustaining and improving our culture. we thought culture is driven by the habits of the people who are in it. how do change peoples habit ? make them do the right things religiously on daily basis and over period of time it becomes their habit, leader standard work was good tool. Than we realized we need to think at process level too. All the essential processes need to be sustained to do this we needed to identify what were the critical tasks and who should do it.Thus the Task standard work, an important tool connecting the process to people an people driving the culture.Obviously our next step was how to connect Business to process, I am still experimenting with it using X matrix. I would be very interested in knowing your experiences too.