This is a simple tool that we used initially for the purpose of documenting sustaining the processes we had setup. It can also be used for aligning processes to the top level strategy of the company.
Most organizations will have following basic processes:
- Operations
- Supply
- Management
- Customer Relation
- Product Development
These are any processes which have to be done routinely to sustain the business.They may each have several tasks done by different people. For example :
Process : Operations
Tasks :
- Shipping
- Production Planing
- Maintenance
The purpose of the Task Standard work is to standardize the various routine routine tasks required to sustain the processes which run the business
Here is an example showing the TASK STANDARD WORK of the SHIPPING Task:
These actions on the Task standard work will be transferred to each persons Leader Standard Work. Thus any changes made to sustain a task can be integrated each persons day to day work. This also provides the work content of each task and if you have total work content of all the processes recorded then it will help you identify minimum number people required to sustain the organisation.